Delphi has a trusted team of technology professionals, installers, and network specialists working for us.
James Trombly, President & CEO
James J. Trombly started Delphi Technology Solutions, Inc. following a 15-year career in the Emergency Medical Service industry. He has more than 25 years of experience in the IT field. As a field EMT, he worked municipal EMS contracts in Lowell with Care Ambulance Service and Peabody, Wakefield, Malden, Medford, Revere with Life-Line Ambulance Service. As Director of Operations for LifeLine Ambulance, he worked closely with police, fire and emergency management personnel from many regional and municipal agencies. As several companies were merged into American Medical Response, Jim became the North East Region’s Information Technology Manager with responsibilities spanning from New Jersey out to Ohio and north to Maine. While developing Delphi Technology Solutions, Inc. he built strong relationships with numerous state, regional and municipal agencies by installing customized SharePoint products and providing system design, integration and support for law enforcement agencies.
Jim holds a Bachelor’s Degree in Management Science and Computer Science, and he is a Microsoft Certified Systems Engineer. His day-to-day responsibilities include network infrastructure design and security.
Karin Rhoton, Vice President of Operations and Sales
Prior to joining Delphi, Karin Rhoton was a Business Systems Analyst for ThermoFisher Scientific in Wilmington. She brought her experience in technical project management, requirements gathering, documentation and business process implementation to the Delphi team in 2007. Her strengths include task and time management of a team to meet strict deadlines, quality assessment and improvement, and project implementation. She holds a Bachelor’s Degree in Business Administration and has 15 years of experience in business process design, documentation, and implementation.
Detail-orientated with the ability to handle multiple tasks and projects simultaneously, Karin n has excellent organizational and follow up skills. She has exceptional communication, interpersonal and computer skills. She also has extensive experience in business systems, financial programs and reporting, computers, program creation and documentation, employee training and process implementation.
Patrick McGondel, Systems Engineer Team Leader
Patrick joined the Delphi team while studying at University of Lowell, working towards a degree in Computer and Electrical Engineering. Patrick has amassed considerable IT experience working in multiple police and fire departments during his Delphi tenure. Mr. McGondel is the primary contact for many of Delphi’s Network Maintenance Contracts.
Joseph Brooks, Systems Engineer
Joe brings 22 years of IT experience to the team, coming to Delphi from a position of area manager for TD Bank’s IT PC/LAN team. His experience in supporting IT needs for both large and small office sites New England, and his skill with installation, support and maintenance of server, LAN, desktop infrastructure, and troubleshooting hardware and software made him a welcome addition to the team.
Matt Lafosse, Systems Engineer
Matt just finished a 6 year contract with the Navy as an Information Systems Technician on the guided missile submarine USS Ohio. He specializes in network maintenance and classified information security and has experience in troubleshooting complex naval systems. Matt just moved to the area from Seattle, and is excited to be a part of the Delphi-TS family.
Karen Lumb, Office Manager
Karen has worked in office management, customer service and sales support for many years including companies such as Borislow Insurance, Jaypro Sports, Consumer Credit Counseling, and Test All Environmental Services. Karen recently joined the Delphi Team and specializes in client service, sales support and relationship building.
Kris Ryan, HR & Marketing Specialist
Kris worked in retail management for 18 years. She has her BS Degree in Marketing and her Master’s in Business Administration. Kris specializes in Human Resources, Marketing and Business Operations for Delphi part time and also works full time as the Practice Manager of Rockingham Dental in Exeter, NH.